Verizon account holders have access to a wealth of information and features within their online accounts. This article will provide an exclusive look into what exactly Verizon account holders can see, and how they can utilize these features to manage their accounts effectively.
Contents
Verizon Account Holder |Account Overview
Upon logging into their Verizon account, users are greeted with an Account Overview. This section provides a quick snapshot of the account’s current status, including:
- Current Bill Summary: View the current bill amount, due date, and any outstanding balances.
- Plan Details: See the current plan name, data allowance, and any additional features included.
- Device Information: View connected devices, their phone numbers, and upgrade eligibility.
- Recent Activity: See a summary of recent calls, texts, and data usage.
Billing & Payments
The Billing & Payments section offers a comprehensive view of your billing history and payment options. Verizon account holders can see:
- Past Bills: View and download past bills, including detailed usage breakdowns.
- Payment History: See a record of all past payments, including dates and amounts.
- Payment Methods: Manage saved payment methods, add new ones, or set up Auto Pay.
- Paperless Billing: Enroll in paperless billing to reduce clutter and receive bills electronically.
Usage
The Usage section provides detailed insights into how your account is being used. Verizon account holders can see:
- Data Usage: Monitor data usage by device, including a breakdown of usage by app.
- Call & Text Logs: View detailed call and text logs, including dates, times, and durations.
- International Usage: Track international calls, texts, and data usage.
Devices & Plans
The Devices & Plans section allows you to manage your connected devices and plans. Verizon account holders can see:
- Connected Devices: View all devices connected to your account, including phone numbers and upgrade eligibility.
- Plan Management: Change your current plan, add or remove features, or upgrade to a new plan.
- Device Upgrades: Check upgrade eligibility and browse available devices for upgrade.
- Trade-In Program: Learn about Verizon’s trade-in program and get an estimate for your current device.
Support
The Support section provides access to various support resources. Verizon account holders can see:
- Troubleshooting Guides: Find solutions to common issues with your devices or services.
- Live Chat: Chat with a Verizon representative in real-time to get help with your account.
- Community Forums: Connect with other Verizon customers to share tips and get advice.
- Store Locator: Find the nearest Verizon store for in-person assistance.
Additional Features
In addition to these main sections, Verizon account holders can also see and manage various other features, such as:
- Account Settings: Update personal information, change passwords, and manage security settings.
- Notifications: Customize notification preferences for billing, usage, and other account activity.
- Family Safeguards: Set parental controls and monitor the usage of family members’ devices.
- Verizon Up Rewards: Enroll in Verizon Up and earn rewards for being a loyal customer.
Read More: Can the Primary Account Holder View Text Messages T-Mobile?
Conclusion
Verizon account holders have access to a comprehensive suite of tools and information to manage their accounts effectively. By utilizing these features, users can monitor their usage, manage their devices, make payments, and get support – all from the convenience of their online account.
